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In light of the ChatGPT usage policy updated, we asked ChatGPT to create an article covering what it can and cannot do when it comes to immigration advice. Below you’ll find ChatGPT’s article, with our comments in the purple boxes.

AI Is Changing How People Get Immigration Information — But There Are Limits 

Artificial intelligence (AI) tools like ChatGPT have become popular among newcomers researching Canada’s immigration system. Whether it’s checking eligibility for Express Entry or understanding the Federal Skilled Worker (FSW) program, AI makes complex policies easier to grasp. 

However, OpenAI’s November 29 update to its Usage Policies drew a clear line: ChatGPT cannot offer licensed or personalized advice, including immigration or legal guidance, without the involvement of a qualified professional. 

In plain terms — ChatGPT can explain what the rules say, but it can’t tell you personally what to do. 

Moving2Canada Comment:

The update happened on October 29th, not November 29th.

What ChatGPT Can Do 

AI tools like ChatGPT are excellent for learning and preparation. For example, it can: 

  • Explain eligibility criteria — e.g., “The Federal Skilled Worker Program requires at least Canadian Language Benchmark (CLB) 7 in each skill area.” 
  • Clarify terminology — like what CLB 7 means on IELTS or CELPIP tests. 
  • Summarize public information from official sources such as IRCC. 
  • Help you prepare questions for a Regulated Canadian Immigration Consultant (RCIC) or lawyer. 

In other words, ChatGPT can help you understand the system — but not guide you through it. 

What ChatGPT Can’t Do 

Under the updated usage policy, ChatGPT cannot: 

  • Confirm whether you personally qualify for the FSW program. 
  • Recommend what documents to include in your Express Entry application. 
  • Review your forms for compliance or accuracy. 
  • Represent you before Immigration, Refugees and Citizenship Canada (IRCC). 

These actions require a licensed immigration professional, such as an RCIC or lawyer — the only people authorized to give immigration advice under Canadian law. 

The FSW Example — Where AI Stops and Expertise Begins 

Let’s look at a real example many newcomers ask: 

“I scored CLB 7 on my IELTS. Do I qualify for the Federal Skilled Worker Program?” 

ChatGPT can accurately respond: 

“CLB 7 is the minimum language level required for eligibility under the FSW program. However, whether you qualify overall depends on your education, work experience, and other criteria.” 

That’s general information drawn from IRCC’s public guidelines. 

But ChatGPT cannot say: 

“Yes, you should apply — your profile will be approved.” 

That would be personalized legal advice, which the November 29 update explicitly prohibits. 

Moving2Canada Comment:

There’s a fine line between general information and actionable advice. Our verdict: when ChatGPT uses qualifying words like may, might, could, can, likely, or should, it’s not confirming that something applies to you. It’s simply indicating that it may apply to you, depending on your personal circumstances. Therefore, external verification is always required.

Why These Limits Exist 

These limits are designed to protect users. Immigration decisions carry serious personal and legal implications, and AI doesn’t have access to your complete background or official records. Licensed professionals are trained, regulated, and legally accountable for the advice they provide. 

OpenAI’s November 29 update reinforces this distinction: ChatGPT’s role is educational, not advisory. 

Moving2Canada Comment:

The update happened on October 29th, not November 29th.

How to Get Trusted Immigration Help 

If you need advice tailored to your unique situation, always verify that your consultant or lawyer is authorized to provide immigration services. 

You can confirm an RCIC’s credentials with the College of Immigration and Citizenship Consultants (CICC): college-ic.ca. 

Bottom Line 

ChatGPT can empower you with reliable, general information about Canada’s immigration system — including programs like the Federal Skilled Worker stream. But when it comes to personal decisions, documentation, or legal guidance, only a licensed professional can provide advice that’s accurate for you. 

About the author

Rebecca Major profile picture
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Rebecca Major

She/Her
Regulated Canadian Immigration Consultant
Rebecca Major is a Regulated Canadian Immigration Consultant (R511564) with nearly 15 years of licenced Canadian Immigration experience, gained after graduating with a Bachelor of Laws in the UK. She specializes in Canadian immigration at Moving2Canada.
Read more about Rebecca Major
Citation "We Asked ChatGPT To Create An Article On What It Can and Can’t Do When It Comes to Immigration Advice. The Results Might Surprise You!." Moving2Canada. . Copy for Citation

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