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The Canadian commitment to politeness is so legendary it’s practically a national sport. If you’re new to the country—or just passing through—you’ve likely heard tales of Canadians’ overuse of the word "sorry".

It’s true. We apologize for everything. Step on our foot? We’ll say sorry. Cut us off in traffic? Sorry again. We’d probably apologize to a moose if it blocked our car.

But when should you say sorry in Canada? Let’s find out:

The Classic: When You’ve Actually Done Something Wrong

This one’s universal: If you mess up, apologize. Spill coffee on someone? Bump into a stranger? Interrupt someone mid-sentence? In Canadian culture, always say “sorry” or “excuse me” after any physical mishap, even if you weren’t at fault. A small apology can go a long way in keeping the interaction friendly.

Conversely, failing to apologize can come across as rude or inconsiderate. Canadians tend to prioritize maintaining harmony, and an apology—even for minor things—is seen as a gesture of respect.

Pro Tip: Make eye contact and use body language to your advantage. A little smile or shrug can help make your apology appear more genuine.

In our experience

During my first visit to Canada, I bumped into someone while walking the streets of Toronto. He immediately apologized, and we did that awkward dance where you try to get around someone but somehow end up both getting into each other’s way more. I couldn’t help but smile about his very sincere-seeming ‘sorry’ as I walked away. It was for sure my fault we ran into each other. So, that Canadian stereotype ended up being true!

Stephanie Ford profile picture

Stephanie Ford

Writer at Moving2Canada

When You Think You Did Something Wrong

In Canada, hesitation = apology. Accidentally brush past someone in a crowded space? Didn’t hear what someone said? Thought you might have cut in line (aka the sacred “queue”)? Just apologize. No one will question it, and you’ll blend in beautifully.

When You’re Being Polite

Politeness is practically baked into Canadian DNA, and a preemptive “sorry” is the secret handshake. If you want to ask someone to move aside, it’s “Sorry, can I sneak past you?” Want to catch someone’s attention? Start with “Sorry, can I ask you something?” Even waiters sometimes apologize to you for asking how your meal is.

When You’re About to Disagree

Canadians love to disagree gently. If you’re about to share an opinion that might challenge someone else’s, begin with, “Sorry, but I think…” Example:

  • Someone else: “Tim Hortons makes the best coffee.”
  • You: “Sorry, but I actually prefer Starbucks.”

Watch as no feelings are hurt, and your opinion is respected—even if you’re clearly wrong about Timmies. (Just kidding. Kind of.)

How to Nail Your Canadian “Sorry”

Not all sorries are created equal. Here’s a quick crash course:

  • The Polite Sorry: Soft, paired with a small smile. Use this in crowds or for minor social slip-ups.
  • The Sincere Sorry: Spoken slower, with eye contact. Great for genuine mistakes.
  • The Over-the-Top Sorry: Best used ironically with friends or when joking. Example: “Oh, sorry for breathing!”

What Happens If You Don’t Say Sorry?

You might survive, but you’ll stand out like someone wearing flip-flops in February. Canadians don’t expect perfection from newcomers, but learning the apology art is your ticket to cultural immersion. And if in doubt? Err on the side of saying it. No one will ever think less of you for apologizing too much.

About the author

Stephanie Ford profile picture

Stephanie Ford

She/Her
Finance, Law and Immigration Writer
Stephanie is a content creator who writes on legal and personal finance topics, specializing in immigration and legal topics. She earned a Bachelor of Laws and a Diploma in Financial Planning in Australia. Stephanie is now a permanent resident of Canada and a full-time writer at Moving2Canada.
Read more about Stephanie Ford
Citation "When To Say You’re Sorry in Canada: Canadian Culture Explained." Moving2Canada. . Copy for Citation

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